Erga FAQs
General Enquiries
What are the dates for ERGA?
Erga will operate February 2, Feburary 8, February 16 and March 1.
Where is ERGA located?
You can find the fun here 📍
What are the prohibited items that I am not allowed to enter with?
Outside food and drinks are prohibited. Moreover, weapons, drugs, laser pens, medications without doctors prescription, horns and loud hailers, non-religious or non-medical face masks and coverings, whistles, fireworks, glass and glass cups, perfumes, aerosol sprays, spray paint, graffiti pens, luggages and bags larger than an A4 paper, large umbrellas, flag poles, shooting/selfie sticks, high-vis bibs, jackets, vests, candles, lanterns, folding chairs and tables, professional cameras and recording equipments, drones and animals are all not allowed and prohibited.
Is there a Dress Code at ERGA?
Dress to impress but leave any non-religious or non-medical face masks and coverings at home.
Can I bring my own food into ERGA?
Please leave your food at home!
Who will be performing at ERGA?
All of our events are packed with a lineup of the best of international and local talents!
What time do the gates open and close?
The party gets started at 9pm and runs until 2am. However, there is no entry allowed after 1am.
What is the last time I can enter?
No entry after 1AM
Will I need to show ID to enter ERGA?
Yes, kindly make sure you bring your ID card upon entering event in case it is requested.
Can I leave ERGA and re-enter on the same day?
Yes you can re-enter on the same day
What is your policy on taking photos/recording videos at ERGA?
No professional recording equipment or cameras are allowed. Please make sure to be courteous of other guests and respect their privacy!
How old do I have to be to attend Erga?
You have to be 18 or older to join the party.
Ticket Enquiries
Where can I get tickets to Erga?
You can grab your tickets from here
How much are the tickets?
Tickets are for 299 SAR for males, 199 SAR for females, and 449 SAR for couples.
Is there anywhere offline that I can buy ERGA tickets?
It's best to secure your tickets by buying them online. Limited tickets will be available at the entrance and subject to availability
What are the accepted forms of payment for purchasing tickets?
We accept Visa, Mastercard, ApplePay, GooglePay, Mada, and American Express
Is there any official channel to sell my ticket?
We apologise, no resales are allowed
Can I refund my ticket?
No, we do not offer a refund or exchange policy for our tickets.
TERMS & CONDITIONS
What kind of payment do you take at ERGA?
It is a cashless event. We accept Visa, Mastercard, ApplePay, GooglePay, Mada, and American Express
Venue Facilities
Is ERGA equipped to service People of Determination?
Yes, ERGA is equipped to service people of Determination.
Can I smoke at Erga?
Erga has a no-smoking policy due to safety requirements in the building. You are able to smoke outdoors.
Will there be Shisha available at ERGA?
Shisha will not be available at this event.
Will there be food and beverages available at ERGA?
Yes! We'll have drinks and light bites available.
Are there First Aid services at Erga?
Yes! We have First Aid services available at Erga.
Are there ATM's available at Erga?
No, there are no ATM's available at Erga
Customer Care
I lost something at ERGA, how do I report it?
No worries! Please go to the Info Booth onsite to reprt it there. Also you can send us an email at care@mdlbeast.com or call on +966920000208. Our team will check if your item popped up at our venue and help you out.
I purchased a ticket to ERGA but my transaction didn't go through?
Please check with your bank first to see if there was a problem with the transaction. If not - Send us an email at care@mdlbeast.com or call us on +966920000208
I purchased a ticket to ERGA but I haven't received it - what should I do?
Please send us a WhatsApp on +966 55 911 4473 If not - send us an email at care@mdlbeast.com or call us on +966920000208